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Citi global consumer banking analyst1/2/2024 Meanwhile, Steven Freiberg - the head of the old global consumer group who will now lead the global credit card business - is bringing to the table about 25 years of credit-card experience at Citi.Īnd in another change, Pandit is giving more autonomy to executives in Citi's various locations around the world, most of which are growing faster than the flagging United States. And since June 2005, Dial has been leading the turnaround of Lloyds TSB Group PLC's retail banking in the United Kingdom. Pandit's new hire, Teresa Dial, certainly has an impressive track record.ĭial, 58, spent nearly three decades at Wells Fargo wfc, including serving as president and CEO of its Wells Fargo Bank subsidiary. "They need to regain the trust of the customer." The quality of service at Citigroup branches has "room for improvement," said Marino Marin, managing director at the boutique investment bank Gruppo, Levey & Co.
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